Privacy Policy
Protecting Your Personal Information in Canada's Startup Ecosystem
Introduction and Scope
qorinthalvia operates as an educational platform focused on Canada's startup ecosystem, providing comprehensive learning programs for aspiring entrepreneurs. This privacy policy explains how we collect, use, protect, and manage your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
We believe transparency builds trust. When you share your information with us, you're investing in your entrepreneurial education, and we take that responsibility seriously. This policy covers all interactions with our platform, from initial inquiries through program completion and beyond.
Information We Collect
Personal Information You Provide
- Contact details including full name, email address, phone number, and mailing address
- Educational background, work experience, and career objectives when applying for programs
- Payment information processed through secure third-party processors
- Program preferences, learning goals, and startup ideas shared during consultations
- Feedback, testimonials, and communications with our support team
- Networking preferences and industry interests for community matching
Information Collected Automatically
- Website usage patterns including pages visited, time spent, and navigation paths
- Device information such as browser type, operating system, and IP address
- Learning progress data including module completion rates and assessment scores
- Session recordings for educational webinars and virtual workshops you attend
- Communication preferences and email engagement metrics
How We Use Your Information
Your information serves specific educational and administrative purposes. We use personal data to deliver personalized learning experiences, match you with appropriate mentors, and provide relevant startup ecosystem insights tailored to Canadian market conditions.
- Customizing educational content based on your experience level and industry interests
- Facilitating connections with mentors, industry professionals, and fellow entrepreneurs
- Processing program applications and managing enrollment procedures
- Sending program updates, startup ecosystem news, and relevant educational resources
- Analyzing learning outcomes to improve program effectiveness and content quality
- Maintaining accurate financial records and processing refunds when applicable
- Providing technical support and resolving platform-related issues
Data Sharing and Third-Party Relationships
We work with carefully selected partners to enhance your educational experience while maintaining strict data protection standards. All third-party relationships include contractual privacy protections that meet or exceed Canadian privacy requirements.
Service Providers We Work With
- Payment processors for secure transaction handling (Stripe, PayPal)
- Email service providers for program communications and newsletters
- Cloud hosting services for secure data storage and platform operations
- Learning management system vendors for course delivery and progress tracking
- Analytics providers to understand user engagement and improve services
Information Never Shared
We never sell, rent, or trade your personal information to third parties for marketing purposes. Your startup ideas, business plans, and confidential communications remain private and are never shared without explicit consent.
Data Retention and Storage
We retain your information only as long as necessary to fulfill educational purposes and meet legal requirements. Our data retention schedule reflects both practical educational needs and privacy best practices.
| Information Type | Retention Period | Purpose |
|---|---|---|
| Program enrollment records | 7 years after completion | Academic transcripts, certification verification |
| Payment and financial data | 7 years from transaction | Tax compliance, refund processing |
| Learning progress data | 3 years after graduation | Continued learning support, alumni services |
| Marketing communications | Until unsubscribed | Ongoing educational updates |
| Support communications | 3 years from last contact | Service improvement, issue resolution |
Your Privacy Rights in Canada
Under Canadian privacy law, you have specific rights regarding your personal information. We've designed simple processes to help you exercise these rights effectively and promptly.
Access Your Information
Request a complete copy of all personal information we hold about you, including how it's been used and shared.
Correct Inaccuracies
Update or correct any personal information that's incomplete, inaccurate, or outdated through your account dashboard.
Withdraw Consent
Opt out of non-essential communications or data processing activities while maintaining access to core educational services.
Data Deletion
Request deletion of your personal information, subject to legal retention requirements and legitimate educational interests.
Making Privacy Requests
To exercise your privacy rights, contact our privacy team with specific details about your request. We respond to all valid requests within 30 days and provide regular updates on complex requests requiring additional time.
Security Measures and Data Protection
Protecting your information requires multiple layers of security, from technical safeguards to employee training. We regularly update our security practices to address evolving threats and maintain industry-standard protections.
- End-to-end encryption for all data transmission and storage systems
- Multi-factor authentication requirements for staff accessing personal information
- Regular security audits and penetration testing by independent firms
- Automatic data backups with encrypted storage in Canadian data centers
- Employee privacy training and confidentiality agreements
- Incident response procedures for potential security breaches
Data Breach Notification
In the unlikely event of a data breach affecting your personal information, we'll notify you within 72 hours via email and provide detailed information about the incident, potential impact, and steps we're taking to resolve the situation.
International Data Transfers
While we primarily store data within Canada, some educational tools and communication platforms may involve data processing in other countries. When international transfers occur, we ensure adequate protection through contractual safeguards and privacy frameworks.
Our primary data centers are located in Toronto and Vancouver, with backup facilities in Montreal. Any international processing involves only non-sensitive operational data and includes specific contractual protections that meet Canadian privacy standards.
Cookies and Website Technology
Our website uses cookies and similar technologies to enhance your learning experience and improve platform functionality. You can control cookie preferences through your browser settings, though some features may be limited without certain technical cookies.
- Essential cookies for login sessions and course progress tracking
- Analytics cookies to understand how you interact with educational content
- Preference cookies to remember your learning settings and dashboard customizations
- Communication cookies to enable chat features and mentor connections
Updates to This Privacy Policy
We review and update this privacy policy annually or when significant changes occur to our data practices. Major updates are communicated via email to all active learners, with detailed explanations of changes and how they affect your privacy rights.
Minor updates reflecting clarifications or additional protections are posted on our website with updated revision dates. We encourage you to review this policy periodically to stay informed about how we protect your information.
Privacy Questions and Concerns
For privacy-related inquiries, data access requests, or concerns about how we handle your information, contact our privacy team directly.